About

WilliamButler

Infrastructure Engineer Power BI & SQL Architect Technical Leader

About

I'm an Infrastructure Engineer and Technical Leader with more than 20 years of experience designing, administering, and supporting enterprise technology environments across higher education and North Carolina state government.

My experience includes Windows Server, Active Directory, VMware, AWS WorkSpaces, Power BI, SQL development, infrastructure automation, cybersecurity technologies, enterprise monitoring, and mission-critical application support.

Throughout my career I have led infrastructure modernization efforts, developed enterprise reporting solutions, automated operational processes through scripting, and supported large-scale platforms serving thousands of users.

Outside of work, I operate an Arch Linux Tier 2 mirror, maintain a homelab environment, participate in the Citizen Weather Observer Program, enjoy photography and music production, and continually explore new technologies through hands-on learning.

Contact Me! (PGP key)

Services

My Services

Here Are Some of My Skills

Skills

Infrastructure Engineering

  • Windows Server
  • AWS WorkSpaces
  • Azure / Dynamics 365
  • VMware
  • Nutanix & Proxmox
  • Linux Administration

Security & Operations

  • Fortigate Security
  • Veeam & HYCU Backups
  • Nagios / Zabbix / PRTG
  • Identity & Access Management
  • Zscaler Administration

Data & Analytics

  • Power BI Architecture
  • SQL Development
  • MySQL
  • ETL Development
  • Business Intelligence
  • Analytics

Automation & DevOps

  • Ansible
  • Semaphore
  • Docker
  • Kubernetes
  • Puppet & Foreman

Education

Education

Education

Education

North Carolina State University

North Carolina State University

Bachelor of Science in Business Management
Concentration: Information Technology
Graduated May 2005

Work History

Employment

Work History

Downloadable version here - .DOC / .PDF



My Work

Department Of Health And Human Services
Sept 2026 - Present

Operating Systems Software Programmer I

North Carolina Department of Health and Human Services
  • Administer +600 AWS WorkSpaces
  • Manage Active Directory environment
  • Maintain VMware virtual infrastructure
  • Administer Group Policy and access controls
  • Manage Zscaler security services
  • Support mission-critical NC FAST infrastructure
North Carolina State University
Aug 2011 - Sept 2026

IT Systems Programmer Senior / IT Manager

North Carolina State University

Progressed through multiple technical and leadership roles including Electronics Specialist, System Administrator, IT Team Lead, IT Manager - Interim, Application Support Engineer Team Lead, and IT Systems Programmer Senior.

  • Architected and administered the enterprise Power BI reporting platform
  • Developed SQL, ETL, and compliance reporting solutions used across the university
  • Led Azure and Dynamics 365 migration and integration initiatives
  • Administered VMware, Nutanix, Proxmox, Docker, and Kubernetes infrastructure
  • Implemented infrastructure automation using Ansible and Semaphore
  • Managed Active Directory, Group Policy, SCCM, and enterprise endpoint services
  • Supported monitoring platforms covering 4,000+ endpoints using Nagios, Zabbix, PRTG, and CheckMK
  • Administered Veeam, HYCU, Nimble, Qumulo, Foreman, Puppet, and Fortigate environments
  • Designed and supported site-to-site VPN and enterprise server infrastructure
  • Served on PCI leadership, campus IT director, and information security advisory groups
  • Led administration of access control, video surveillance, biometric, and duress systems across campus
  • Provided technical leadership for critical university infrastructure and security platforms
Mar 2008 – Jun 2011

IT Analyst

IT Analyst

  • Helped implement and administer Remedy for entire organization, including working a pivotal role on the Remedy data gathering subgroup through data cleansing, hands on training, and administering the system
  • Helped implement Exchange for entire organization
  • Worked directly with end users to troubleshoot problemsv
  • Sent out important distributions to entire organization
  • Crafted Crystal Reports from scratch for both Heat and Remedy
  • Pulled data out of Oracle database through SQL*Plus
    •
    Jan 2006 – Mar 2008

    Computer Technician

    AE Computer Solutions

  • Repaired computer hardware including all internal replacements
  • Repaired laptops including LCD screen and motherboard replacement
  • Repaired printers including maintenance kits and internal components
  • Repaired McKesson Acudose hospital equipment
  • Acquired TAT certification to become a Toshiba Certified Technician
    •
    Jun 2005 – Oct 2005

    System Administrator/Programmer

    Raleigh Convention Center

  • Worked directly with users to provide support for daily problems
  • Provided upkeep on the network and servers
  • Ran cabling and worked on data and voice patching
  • Managed daily and weekly backups
  • Set up applications to work on the stub network
  • Mapped the network on CAD

    • Certifications

    Certifications

    Certs

    Certifications

    • Scrum Fundamentals Certified (2026)
    • MySQL Implementation Certified Associate (2026)
    • ITIL 4 Foundations (2023)
    • TIBCO TAF Hackathon Analyst Expert (2021)
    • Fortinet NSE 1 & NSE 2 Network Security Associate (2020)
    • Genetec Enterprise Certifications (2019)
    • C•CURE 9000 Enterprise Certifications (2014-2019)
    • Splunk Certified User (2018)
    • Axis Certified Professional (2017)

    Technology Stack

    Windows Server • Active Directory • Group Policy • VMware • AWS WorkSpaces
    Power BI • SQL Server • MySQL • Azure • Dynamics 365 • ETL Development
    Docker • Kubernetes • Ansible • Puppet • Foreman
    Fortigate • Zscaler • Veeam • HYCU
    Nagios • Zabbix • PRTG • CheckMK

    © Will Butler